Refund Policy

Freepare is operated by 17955626 Canada Inc. ("we," "us," "our"). This Refund Policy explains the terms under which customers may request refunds for Freepare products and services, which include: the AI Advisor subscription ($19/month), the Freedom Plan (a personalized written plan plus a 1-on-1 call), and the Freedom Journey (a six-month done-with-you engagement).

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on all Freepare products. If you don't feel a Freepare product gave you real value, tell us within 14 days and we'll refund you. No questions asked, no fault required.

The 14-day window is measured as follows:

• AI Advisor subscription: 14 days from your initial subscription purchase.
• The Freedom Plan ($297 founding / $397): 14 days from delivery of the written plan (not from purchase or from the 1-on-1 call — so you have time to read and apply it).
• The Freedom Journey ($999): 14 days from your kickoff session.

How to Request a Refund

To request a refund, email support@freepare.io within the applicable 14-day window. Include the email address associated with your purchase, and the product (Advisor / Plan / Journey). You do not need to provide a reason for your refund request within the 14-day window.

Refund Processing

Approved refunds will be processed within 3-10 business days. Refunds will be issued to the original payment method used for the subscription. Depending on your card issuer or bank, the refund may take an additional 1-2 billing cycles to appear on your statement.

We will notify you by email when your refund has been processed.

Subscriptions After the 14-Day Window

For AI Advisor subscription renewals or billing cycles after the initial 14-day window, refunds are issued at our discretion based on the specific circumstances of the request. We will review each request on a case-by-case basis. You may cancel your subscription at any time through the Customer Portal to prevent future billing.

The Freedom Plan and Journey After the 14-Day Window

The Freedom Plan and Freedom Journey are one-time purchases, not subscriptions. After the applicable 14-day window has elapsed, refunds for these services are issued at our discretion based on the specific circumstances. We will review each request on a case-by-case basis.

Founding Tier Refunds

If you take a founding tier refund — The Freedom Plan at $297 (limited to the first 5 clients), or the AI Advisor at any introductory founding price — you forfeit your founding-tier status. Your founding spot returns to the pool and may be filled by another customer.

If you purchase from Freepare again after a refund, you will be billed at the standard rate in effect at that time, not the founding rate.

Cancellations

You may cancel your subscription at any time through the Customer Portal accessible from your account. Cancellation takes effect at the end of your current billing period. You will retain access to Freepare through the end of the period you have already paid for.

Cancellation alone does not entitle you to a refund of the current billing period. To request a refund, follow the process described above.

Exclusions

The following are not eligible for refunds:

• Subscriptions older than 14 days from the initial purchase, except at our discretion
• Cancelled subscriptions that have already lapsed cannot be reactivated and refunded
• Third-party payment processor fees (Stripe processing fees, currency conversion fees, etc.) are not refundable
• Accounts terminated for violation of our Terms of Service are not eligible for refunds

Disputed Charges

If you have a question or concern about a charge on your statement, please contact us at support@freepare.io before initiating a chargeback with your card issuer. We are committed to resolving billing concerns directly and quickly.

Contact

This Refund Policy is incorporated into and forms part of our Terms of Service. By subscribing to Freepare, you agree to this Refund Policy.